A few words about cottage grading…

Whether you’re looking for a cosy romantic retreat, a fun-filled family getaway, or somewhere large, lavish and filled with luxury, you’ll find a fantastic selection in over 19,000 holiday properties listed with cottages.com.

All properties listed with cottages.com are visited, inspected and assessed by a team of regional managers.  Properties in England and Scotland are graded using VisitEngland and Visit Scotland’s official criteria.  Properties in Ireland, Wales, France are also graded using comparable standards.

We don’t accept any new properties that fall under the 3 star grade, so when you book with cottages.com, you’re booking a property that is recommended by holiday industry experts.

Properties are also reviewed by holidaymakers who’ve stayed in them.  Unedited customer feedback is gathered and presented for us through an independent response company called Reevoo.

Their scoring and reviews can be seen alongside properties on the website search result and property listing pages.  We’re incredibly proud that the scores and reviews we display are clear, honest and reflect the comprehensive opinions of people who have genuinely holidayed at the accommodation

When a property receives enough very positive feedback it gains Customers’ Choice status, which means an exceptional experience is in store for holidaymakers who book a stay there.

All this activity helps us maintain a 98% customer satisfaction rate (based on Reevoo feedback from tens of thousands of customers), so your holiday couldn’t be in safer hands.